Services

older adult and smartphone

In-Home and Remote Technical Support

  • On-site technical support at your home or office – $125.00 per hour.
  • Remote technical support via phone or video chat – $70.00 per hour.
  • Phone support available.
  • Skype, FaceTime, Google Duo, or Zoom and an active internet connection are required for optimal remote support.

All services include:

  • Client needs assessment
  • Client technology assessment
  • Client technology recommendations

Please contact me to schedule an appointment or book an appointment online.

I help clients setup, troubleshoot, and learn how to use their:

  • PCs and Macs
  • Home networks
  • Smartphones
  • Tablets
  • Printers

I also provide support for other devices like:

  • Smart TVs
  • Smartwatches
  • TV streaming devices
  • Smart speakers
  • Other smart home devices

My goal is to help demystify your technology so you can feel empowered to use it to your fullest potential. For tech support that’s actually supportive rather than intimidating, I’m your guy.

PC and Mac Support

  • Virus and Malware Removal
  • Software Installation Setup, Troubleshooting, and Removal
  • Operating System Installation and Upgrades
  • Email Setup
  • Basic Data Transfer & Data Backup – using customer-supplied hardware or cloud space
  • Computer Diagnostics and Troubleshooting
  • Computer Tune-up
  • Password Reset
  • Home Network Setup and Troubleshooting
  • Training

Tablets

  • Tablet Setup
  • App Installation, Setup, and Troubleshooting
  • Network Setup
  • Bluetooth Setup
  • Photo Sharing Setup
  • File Sharing Setup
  • Training

Smartphones

  • Smartphone Setup
  • Find My Phone Setup
  • App Installation, Setup, and Troubleshooting
  • Network Setup
  • Bluetooth Setup
  • Photo Sharing Setup
  • File Sharing Setup
  • Training
Apple Watch

Smart TVs

  • Connect TV to a Home Network
  • Configure Apps and Streaming Accounts
  • Connect to Smart Home
  • Training

Apple TV

  • Connect to a TV
  • Connect to a Home Network
  • Configure Apps and Streaming Accounts
  • Set up Screen Mirroring with your iPad and iPhone (requires devices have all current updates)
  • Training

Google Chromecast

  • Connect to TV
  • Connect to a Home Network
  • Configure Apps and Streaming Accounts
  • Set up casting with any phone or tablet (requires devices have all current updates)
  • Training

Amazon Fire TV

  • Connect to TV
  • Connect to Home Network
  • Account Setup
  • Training

Smartwatches

  • Smartwatch setup
  • Smartwatch notifications
  • Smartwatch health apps
  • Training

Connected Cars

  • Setup and configuration
  • Google Android Auto
  • Apple CarPlay

Smart Home Devices

Contact me to discuss your smart home device setup, support, and training needs. I have several posts on my blog concerning older adults and smart device usage.

Call 720-319-7145, email patrick.baker@primeoflifetech.com, contact me online or book an appointment online to schedule a free initial consultation.