Services
Our goal is to help demystify your technology so you can feel empowered to use it to your fullest potential. We’re your resource for tech support that’s actually supportive rather than intimidating. We support individuals of any age, small businesses, and senior care providers.
On-Site and Remote Technical Support
On-Site Support (at your home or office)
- Individual clients: $100.00 per hour
- Business clients: $125.00 per hour
Remote Support (over Zoom)
- Individual clients: $85.00 per hour
- Business clients: $95.00 per hour
Zoom is required for optimal remote support.
All services include:
- Client needs assessment
- Client technology assessment
- Client technology recommendations
Discounts are available for qualified individuals.
We help clients setup, troubleshoot, and learn how to use their:
- PCs and Macs
- Home networks
- Smartphones
- Tablets
- Printers
We also provide support for other devices like:
- Smart TVs
- Smartwatches
- TV streaming devices like Roku or Amazon Fire
- Smart speakers and displays like Amazon Echo Dot and Echo Show
- Other smart home devices
Simplified Technology Solutions
Simplified technology solutions for older adults who want to utilize technology without the big learning curve. Choose the device you want, have it customized to suit your needs, and receive training and follow-up support so you become proficient in using your Chromebook, iPad, or Smart Display. Technology simplified! Learn more…
PC and Mac Support
- Virus and Malware Removal
- Software Installation, Setup, Troubleshooting, and Removal
- Operating System Installation and Upgrades
- Email Setup
- Basic Data Transfer & Data Backup – using customer-supplied hardware or cloud space
- Computer Diagnostics and Troubleshooting
- Computer Tune-up
- Password Reset and System Recovery from Lost Passwords
- Home Network Setup and Troubleshooting
- Training
Tablets
- Tablet Setup
- App Installation, Setup, and Troubleshooting
- Network Setup
- Bluetooth Setup
- Photo Sharing Setup
- File Sharing Setup
- Training
- Support for Android, iPad, and Amazon Fire tablets
Smartphones
- Smartphone Setup
- Find My Phone Setup
- App Installation, Setup, and Troubleshooting
- Network Setup
- Bluetooth Setup
- Photo Sharing Setup
- File Sharing Setup
- Training
- Support for iPhone and Android
Smart TVs
- Connect TV to a Home Network
- Configure Apps and Streaming Accounts
- Connect to Smart Home
- Training
Apple TV
- Connect to a TV
- Connect to a Home Network
- Configure Apps and Streaming Accounts
- Set up Screen Mirroring with your iPad and iPhone (requires devices have all current updates)
- Training
Google Chromecast
- Connect to TV
- Connect to a Home Network
- Configure Apps and Streaming Accounts
- Set up casting with any phone or tablet (requires devices have all current updates)
- Training
Amazon Fire TV
- Connect to TV
- Connect to Home Network
- Account Setup
- Training
Smartwatches
- Smartwatch setup
- Smartwatch notifications
- Smartwatch health apps
- Training
Connected Cars
- Setup and configuration
- Google Android Auto
- Apple CarPlay
Smart Home Devices
Contact Prime of Life Tech to discuss your smart home device setup, support, and training needs. There are several posts on our blog concerning older adults and smart device usage.
