Services

older adult and smartphone

On-Site and Remote Technical Support

  • On-site technical support at your home or office – $125.00 per hour.
  • Remote technical support via phone or video chat – $80.00 per hour. Zoom is required for optimal remote support.

All services include:

  • Client needs assessment
  • Client technology assessment
  • Client technology recommendations

Subscribers can go to My Tickets to open or access a service ticket.

We help clients setup, troubleshoot, and learn how to use their:

  • PCs and Macs
  • Home networks
  • Smartphones
  • Tablets
  • Printers
laptop and smartphone

We also provide support for other devices like:

  • Smart TVs
  • Smartwatches
  • TV streaming devices
  • Smart speakers
  • Other smart home devices

Our goal is to help demystify your technology so you can feel empowered to use it to your fullest potential. We’re your source for tech support that’s actually supportive rather than intimidating. We support individuals of any age, small businesses, and senior care providers.

Simplified Technology Solutions

Simplified technology solutions for older adults who want to utilize technology without the big learning curve. Choose the device you want, have it customized to suit your needs, and receive training and follow-up support so you become proficient in using your Chromebook, iPad, or Smart Display. Technology simplified! Learn more…

PC and Mac Support

  • Virus and Malware Removal
  • Software Installation Setup, Troubleshooting, and Removal
  • Operating System Installation and Upgrades
  • Email Setup
  • Basic Data Transfer & Data Backup – using customer-supplied hardware or cloud space
  • Computer Diagnostics and Troubleshooting
  • Computer Tune-up
  • Password Reset and System Recovery from Lost Passwords
  • Home Network Setup and Troubleshooting
  • Training

Tablets

  • Tablet Setup
  • App Installation, Setup, and Troubleshooting
  • Network Setup
  • Bluetooth Setup
  • Photo Sharing Setup
  • File Sharing Setup
  • Training
  • Support for Android, iPad, and Amazon Fire tablets
Apple devices

Smartphones

  • Smartphone Setup
  • Find My Phone Setup
  • App Installation, Setup, and Troubleshooting
  • Network Setup
  • Bluetooth Setup
  • Photo Sharing Setup
  • File Sharing Setup
  • Training
  • Support for iPhone and Android

Smart TVs

  • Connect TV to a Home Network
  • Configure Apps and Streaming Accounts
  • Connect to Smart Home
  • Training

Apple TV

  • Connect to a TV
  • Connect to a Home Network
  • Configure Apps and Streaming Accounts
  • Set up Screen Mirroring with your iPad and iPhone (requires devices have all current updates)
  • Training
Apple Watch

Google Chromecast

  • Connect to TV
  • Connect to a Home Network
  • Configure Apps and Streaming Accounts
  • Set up casting with any phone or tablet (requires devices have all current updates)
  • Training

Amazon Fire TV

  • Connect to TV
  • Connect to Home Network
  • Account Setup
  • Training

Smartwatches

  • Smartwatch setup
  • Smartwatch notifications
  • Smartwatch health apps
  • Training

Connected Cars

  • Setup and configuration
  • Google Android Auto
  • Apple CarPlay

Smart Home Devices

Contact Prime of Life Tech to discuss your smart home device setup, support, and training needs. There are several posts on our blog concerning older adults and smart device usage.

Echo Dot smart speaker

Client Reviews

⭐️⭐️⭐️⭐️⭐️
Patrick was a lifesaver for me today! I have essentially been locked out of Facebook on my desktop for two weeks. I could get it on my iPad. It was so odd. I had a lot of other people try to help me, but no one could find the problem. He worked with me for a little over an hour and I am back up and running. So grateful! Thanks, Patrick!

— Pam Silverberg

Contact Us

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